Delivering the Outcomes You Expect from your technology investments 

We focus on people and processes, so your technology succeeds at every stage of the journey.

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Platform Management


Sustain. Optimize. Evolve.

Veracity’s Platform Management delivers continuous improvement for your ServiceNow environment—aligning technology, processes, and people to maximize value. From proactive maintenance to strategic enhancement, we keep your platform performing, scalable, and ready for what’s next.

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What You Can Expect Working With Us

1. Start with Why

Every project begins with clarity of purpose and business outcomes.

2.    Align People & Processes

We uncover gaps, map workflows, and make sure teams are set up for success.

3.    Right-Fit Technology

Tools only work when they fit your goals, your people, and your processes.

4.    Change That Sticks

Adoption, change management, and continuous optimization that last.

Our Services

 

ServiceNow Expertise

Our platform experts can help assess the current processes and workflows across your enterprise, implement and maintain the platform for optimal use, and develop custom solutions that drive innovation for your employees and customers. 

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Strategy and change management

From building a strategic roadmap to helping your business evolve with your systems, we work as an extension of your team every step of the way to keep you operating effectively at the forefront of change.

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Process & Automation

Our process and automation services allow organizations to both operate effectively today and grow in maturity and sophistication to be ready for tomorrow. 

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Infrastructure & Integration

We approach your IT infrastructure and integrations holistically to both take advantage of new technologies and tailor the right solutions to your specific needs and growth goals.

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Program & Project Management

Our teams can develop the necessary structure, procedures, methods, and support mechanisms to ensure your projects are delivered on-time, on-budget, and in a high quality. 

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Testing & Quality Assurance

Our testing, quality assurance, and outcome management experts can develop the necessary structure and processes to guarantee all of the features and functions of your solution are operating how they should before you deploy.

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Developing an Insurance Firm’s Framework for Growth 

To ensure that a global insurance company could effectively optimize its investments, Veracity worked with the brand to build and implement an overall demand and portfolio management structure. As business transformation partners, Veracity and the firm redefined and established a more cohesive and streamlined approach to review, analyze, and execute large-scale initiatives, while also maintaining day-to-day tasks and projects.

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OUR VALUES

HOW WE WORK IS AS IMPORTANT TO US AS THE WORK WE CREATE

Flexible

Willingness to change directions and meet others where they are.

Curious

We seek to understand what others are facing. We have a hunger to learn, it’s how we creatively solve problems.

Humble

Confident, yet we know how to set ego aside and give credit where credit is due.

Transparent

Open and honest, working alongside our team and our clients to bring out the best in ourselves and our work.

Compassionate

Desire and continuous effort to be sympathetic of our team and act on each other’s behalf.

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Your Partner in the ServiceNow Ecosystem

We are a Premier ServiceNow partner with a perfect customer satisfaction score and expertise across the ecosystem. Learn about our capabilities and how we can help you leverage the ServiceNow suite of products.

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Our Purpose

Partnering with communities to thrive

We view success as empowering our clients, employees, and the communities in which we live to be better tomorrow than they were today. Veracity is committed to donating time and resources to a variety of causes close to our hearts and encourages and supports its people’s passion to balance their hard work for clients with meaningful contributions to our communities. 

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Our Team

Big experience without
big egos

Veracity’s most valuable component of the business is its people. Our teams are highly experienced, highly trained in their practice areas, and, most importantly, great to work with.

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Ready to transform your business?

Veracity’s client-centric approach allows us to examine challenges and develop solutions that are tailored to their specific business. Fill out the form to get in touch with one of our experts to see how we can help position you for success both now and in the future.

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