Business Process Optimization (BPO)

Whether you’re facing a regulatory change or simply trying to clean up duplicative work, correcting negative audit findings or just hoping to get to market sooner, you may need help improving your processes to achieve your corporate goals.

The Veracity Business Process Optimization team serves as a true complement to your staff to increase your team and process efficiency to give you a competitive advantage. We’ll help you correct client-discovered issues and defects as well as identify the best ways to automate manual processes and eliminate friction in your procedures.


Our BPO Process

The Veracity team will work to provide innovation in your business processes and capabilities to solve both immediate and long-term challenges. This means solutions for large transformational changes, incremental evolutionary adjustments, and even simply managing your organization’s “business as usual.” The BPO team will create a strategic-level understanding of your issues to help you solve your toughest business problems. We do this by:

  • Conducting interviews throughout your organization to understand and document the desired results
  • Translating this vision into customized, actionable steps with success metrics
  • Leveraging requirements and use cases to jump-start quality assurance with test cases
  • Working closely with the development team to manage the process and ensure high-quality, accurate deliverables

Client Benefits

  • Operational excellence
  • Improved quality
  • Reduction of defects and costs
  • Best-in-practice methodologies
  • Alignment with business objectives
  • Cross-industry expertise