What is it that customers are looking for when it comes to customer experience, especially when it comes to online and phone transactions? If you’re looking to improve your customer experience, start by evaluating a few important areas.
Retooling just-in-time (JIT) business processes can be a daunting task during the pandemic, so consider working with a Business Process Optimization partner.
Now’s the time to examine your remote work policies and technology to ensure you’re adequately protected through this crisis.
Jonas Henkensiefken joined the team Feb. 4 as a new business development executive, with a primary focus on growing Veracity’s client base in the state, local, education and federal markets across the country.
Utilities around the country are recognizing the need to adapt, and they’re starting by taking a closer look at the legacy systems at the foundation of their technology.
Using an agile approach to business assessments is a perfect way to solve immediate pain points while still working toward the larger goal.
Many credit unions are vastly unprepared with inadequate information security/cybersecurity programs, and they don’t know what they don’t know.
Leslie Reardon joined the team on Nov. 11 as a new business development consultant, with a primary focus on growing Veracity’s client base in the Kansas City area and surrounding region.
Thanks to a solution from Veracity’s Innovation Hub, Kansas City-based Pro Athlete was able to implement an automated solution that saved money and time.
Veracity Consulting welcomed 28-year industry veteran Chris Barr as its new vice president of federal operations, effective Oct. 21.