The EPMO leader of a large nonprofit provider of medical and dental plans for federal employees turned to Veracity to implement a change management methodology for a new, organization-wide process change.
Pandemic can’t slow growth for local IT firm
Despite a challenging year for business, Veracity Consulting has found innovative ways to grow its staff, service lines and geographic area.
Build a cybersecurity army with educated employees
Phishing and cybersecurity threats are everywhere. Do you know where your company’s weak points are, and are your employees trained to spot an attack?
Veracity’s federal business development efforts bolstered with key new hire
Veracity is pleased to welcome Myran Hunter, Director of Business Development for the federal team, in the Washington, D.C., office.
Make the move from legacy ITSM solutions to ServiceNow best practices
Following ServiceNow best practices and choosing the right partners can make switching from a legacy ITSM system to a ServiceNow solution the right change to reap significant rewards.
Veracity partners with entrepreneur to build disruptive new tech
The Veracity team is working with a Megan O’Rear and Celerity Enterprises on a disruptive tech idea in the electrical distribution/manufacturing space.
The golden rules of customer service
What is it that customers are looking for when it comes to customer experience, especially when it comes to online and phone transactions? If you’re looking to improve your customer experience, start by evaluating a few important areas.
Are you ‘Just in Time’ to retool your supply chain?
Retooling just-in-time (JIT) business processes can be a daunting task during the pandemic, so consider working with a Business Process Optimization partner.
4 keys to stay cyber-safe with remote home workers
Now’s the time to examine your remote work policies and technology to ensure you’re adequately protected through this crisis.
Growth continues for Veracity with additional business development hire
Jonas Henkensiefken joined the team Feb. 4 as a new business development executive, with a primary focus on growing Veracity’s client base in the state, local, education and federal markets across the country.