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Veracity Welcomes New Vice President of Business Development

We are excited to share some important news regarding our team at Veracity. We are pleased to...

Ent Enhances IT Management With ServiceNow ITSM, ITOM Solution

Ent Credit Union and Veracity launched a new platform called EntAssist, built on ServiceNow using...

USITC Builds for the Future with New ServiceNow Solution

The Quick Hits

After outgrowing the capabilities of its previous system, Veracity worked with the...

Features and Products to Expect from ServiceNow’s Vancouver Release

The beginning of August brought early availability to the latest release of the Now Platform from...

The Right Way to Go Out of the Box with ServiceNow

For those businesses whose processes fitwithin ServiceNow’s out-of-the-box (OOTB) capabilities,...

How to Best Align to ServiceNow’s Out-of-the-Box Functionality

Earlier this spring, I devoted several blog posts talking about when to know you need a custom...

Insights and Takeaways from ServiceNow Knowledge 2023

A handful of Veracity experts were among the 24,000 members of the ServiceNow universe who...

Pitfalls to Avoid Before Building a ServiceNow Custom Application

If your business leverages processes that align to the out-of-the-box ServiceNow platform, that’s...

Three Reasons to Consider a ServiceNow Custom Application

ServiceNow’s out-of-the-box (OOTB) functionality is exceptional, but no software is right for every...

There’s a Workflow for That: How Automation Fuels Digital Initiatives

It’s true people are at the heart of any major transformation. Despite this, businesses have yet to...