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Digital Transformation

Getting Ready for Now Assist: Your Guide to ServiceNow AI Readiness

Starting your journey with Now Assist? Success begins with knowing what to prepare—and how to...

Unlocking True Autonomy with ServiceNow Agentic AI

If you’ve been hearing a lot about “Agentic AI” lately—especially in the context of...

How to Build a Future-Proof Data Strategy for Digital Transformation

Digital transformation is more than just adopting new technology—it’s about structuring,...

Breaking New Ground: Veracity Joins Forces with AVANT Communications

We are excited to share some game-changing news: Veracity Consulting Inc. has officially been named...

AI is this & AI is that

Business professionals around the globe are dealing with a variety of stressors when the topic of...

Automating Technology Services Operations

For business decades past, IT has been the team responsible for providing access to technology....

Ent Enhances IT Management With ServiceNow ITSM, ITOM Solution

Ent Credit Union and Veracity launched a new platform called EntAssist, built on ServiceNow using...

USITC Builds for the Future with New ServiceNow Solution

The Quick Hits

After outgrowing the capabilities of its previous system, Veracity worked with the...

Features and Products to Expect from ServiceNow’s Vancouver Release

The beginning of August brought early availability to the latest release of the Now Platform from...

The Right Way to Go Out of the Box with ServiceNow

For those businesses whose processes fitwithin ServiceNow’s out-of-the-box (OOTB) capabilities,...