For National Tech Day, we interviewed our tech experts and resident thought leaders to gain their perspectives about tech’s next darlings.
ServiceNow and Veracity: Modernizing federal IT systems
ServiceNow is one of the most widely used IT platforms in the federal market, and their leading-edge solutions are enabling federal agencies to solve a wide range of complex business problems.
Shop Until You Drop…Or Get Hacked: How consumers can stay cyber-savvy this holiday season
With the pandemic-fueled rise in online shopping this holiday season, are you staying safe from cyberattacks? Our security expert shares some tips.
Build a cybersecurity army with educated employees
Phishing and cybersecurity threats are everywhere. Do you know where your company’s weak points are, and are your employees trained to spot an attack?
Make the move from legacy ITSM solutions to ServiceNow best practices
Following ServiceNow best practices and choosing the right partners can make switching from a legacy ITSM system to a ServiceNow solution the right change to reap significant rewards.
Veracity partners with entrepreneur to build disruptive new tech
The Veracity team is working with a Megan O’Rear and Celerity Enterprises on a disruptive tech idea in the electrical distribution/manufacturing space.
The golden rules of customer service
What is it that customers are looking for when it comes to customer experience, especially when it comes to online and phone transactions? If you’re looking to improve your customer experience, start by evaluating a few important areas.
Are you ‘Just in Time’ to retool your supply chain?
Retooling just-in-time (JIT) business processes can be a daunting task during the pandemic, so consider working with a Business Process Optimization partner.
4 keys to stay cyber-safe with remote home workers
Now’s the time to examine your remote work policies and technology to ensure you’re adequately protected through this crisis.
How utilities can rewire customer engagement by replacing legacy systems
Utilities around the country are recognizing the need to adapt, and they’re starting by taking a closer look at the legacy systems at the foundation of their technology.