Phishing and cybersecurity threats are everywhere. Do you know where your company’s weak points are, and are your employees trained to spot an attack?
Make the move from legacy ITSM solutions to ServiceNow best practices
Following ServiceNow best practices and choosing the right partners can make switching from a legacy ITSM system to a ServiceNow solution the right change to reap significant rewards.
Veracity partners with entrepreneur to build disruptive new tech
The Veracity team is working with a Megan O’Rear and Celerity Enterprises on a disruptive tech idea in the electrical distribution/manufacturing space.
The golden rules of customer service
What is it that customers are looking for when it comes to customer experience, especially when it comes to online and phone transactions? If you’re looking to improve your customer experience, start by evaluating a few important areas.
Are you ‘Just in Time’ to retool your supply chain?
Retooling just-in-time (JIT) business processes can be a daunting task during the pandemic, so consider working with a Business Process Optimization partner.
4 keys to stay cyber-safe with remote home workers
Now’s the time to examine your remote work policies and technology to ensure you’re adequately protected through this crisis.
How utilities can rewire customer engagement by replacing legacy systems
Utilities around the country are recognizing the need to adapt, and they’re starting by taking a closer look at the legacy systems at the foundation of their technology.
Ease business pain (while you build strategy) with speedier approach
Using an agile approach to business assessments is a perfect way to solve immediate pain points while still working toward the larger goal.
Security and credit unions: Time to prove you’re prepared
Many credit unions are vastly unprepared with inadequate information security/cybersecurity programs, and they don’t know what they don’t know.
Think outside the buzzword: Cultivate real innovation in your company
By implementing a culture of innovation with your company, you’ll be better prepared to tackle your toughest business challenges.